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We’re On. 24 Hours. 7 Days. 365 Days.
When you’re on the road, you need support that doesn’t sleep. AwsmCab’s customer service is live around the clock – phone, WhatsApp, or email. Reach us any way you prefer.
24/7 Helpline
WhatsApp Support
Email Support
support@awsmcab.com
Office Address
A.T.Road, Boripara, Maligaon, Guwahati - 781012
Open Time
Available 24/7
Social media
Grievance & Feedback Form
Zone-Wise Support Contacts
+91 XXXXX XXXXX
South Zone (TN, Kerala, AP, Karnataka)
+91 XXXXX XXXXX
West Zone (Maharashtra, Goa)
+91 XXXXX XXXXX
North Zone (Delhi NCR, UP)
+91 XXXXX XXXXX
Corporate Desk (PAN India)
+91 XXXXX XXXXX
Travel Agent Desk
Frequently Asked Questions
1. How do I book a cab on AwsmCab?
Via website (booking bar on homepage), mobile app, WhatsApp, or phone call. All booking methods confirm in under 2 minutes.
2. Is the fare I see final, or will it change?
The fare shown in the estimator is the final base fare. Toll and parking are added at actuals and shown separately. No surprises.
3. Can I cancel a booking?
Yes. Cancellations made 2+ hours before pickup are free. Cancellations within 2 hours attract a nominal fee. Check booking confirmation for exact policy.
4. Do you provide GST invoices?
Yes. Every booking generates a GST-compliant invoice. Download from app, email, or WhatsApp.
5. Are the drivers verified?
Yes. All drivers undergo police verification, driving licence check, and vehicle insurance validation before being onboarded on AwsmCab.
6. Can I pre-book for tomorrow or next week?
Yes. AwsmCab accepts advance bookings up to 30 days ahead. Recommended for airport trips and outstation travel.
7. What happens if my cab doesn't arrive?
Call our 24/7 helpline immediately. We will either dispatch an alternate cab within 15-20 minutes or give you a full refund – your choice.
8. Can a travel agent book on my behalf?
Yes. Registered AwsmCab travel agents can book on your behalf. Ask your travel agent if they’re an AwsmCab partner.
9. Do you operate in my city?
We cover 30+ cities currently. Check the app or service coverage map on the About page for the latest list.
10. How do I become an AwsmCab driver partner?
Visit our Driver Partner Registration section or call the partner desk. You’ll need a valid driving licence, vehicle registration, insurance, and police clearance.
